Shipping policy

Thank you for shopping with Easybuy Group LLC!
We aim to provide you with a smooth and reliable shipping experience.
Please read our Shipping Policy carefully to understand how orders are processed, shipped, and delivered.

Order Processing Time

All orders are processed within 5-10 business days after payment is confirmed.
Orders are not processed or shipped on weekends or public holidays.

If we are experiencing a high volume of orders, processing times may be slightly delayed. We appreciate your patience and will notify you if there are significant delays.

Shipping Locations

We currently ship to the following regions:

  • United States

  • Canada

  • United Kingdom

  • European Union countries

  • Australia

  • Other international destinations (depending on product category)

If your region is not listed, feel free to contact us for availability.

Shipping Methods & Estimated Delivery Times

United States

  • Standard Shipping: 6–12 business days

  • Express Shipping: 3–7 business days

Canada, UK, EU, Australia

  • Standard International Shipping: 7–15 business days

  • Express International Shipping: 5–10 business days

Other International Regions

  • Standard Shipping: 10–20 business days

Delivery times are estimates and may vary due to customs processing, weather conditions, and carrier delays.

Shipping Costs

Shipping fees are calculated at checkout based on:

  • Delivery destination

  • Weight and size of products

  • Shipping method selected

We occasionally offer free shipping promotions with order above 199 USD , which will be clearly displayed on our website.

Order Tracking

Once your order is shipped, you will receive an email with a tracking number and tracking link.
Please allow 24–48 hours for tracking information to become active.

Customs, Duties & Taxes (International Orders)

Your order may be subject to import taxes, customs duties, or fees once the shipment reaches your country.

These charges are the customer’s responsibility.
Easybuy Group LLC is not responsible for delays caused by customs.

Shipping Address & Information

Please ensure your shipping address is:

  • Correct

  • Complete

  • Deliverable

We are not responsible for lost packages due to incorrect or incomplete addresses provided by the customer.

Lost / Delayed / Damaged Parcels

If your package is lost, delayed, or arrives damaged:

  1. Contact us immediately at service@easybuygroup.com

  2. Provide your order number and tracking information
    We will work with the carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions about our Shipping Policy, please contact us:

📧 Email: service@easybuygroup.com
🕒 Customer Service Hours: Monday–Friday, 9 AM–6 PM (PST)